J.B. Hunt 360 - Carriers

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  1. Displaying contact info. associated with each load.

    I would like to see a the person's name or J.B. Hunt branch name associated with the load posted. Going further, please add an email hyperlink and or phone number for that person and or branch.

    13 votes

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    0 comments  ·  Load Board  ·  Flag idea as inappropriate…  ·  Admin →

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    We absolutely want you to be able to communicate with a J.B. Hunt contact quickly and easily.
    We will assign the appropriate teams to investigate this further.

    Your recommendations will be posted in a public forum where this suggestion can receive votes from others in-favor of J.B. Hunt providing the contact information relevant to loads they may be interested in.

    We very much appreciate your feedback – Thank you!

  2. Allow Power Only (PCS) carriers full access to 360

    It would be nice if PCS carriers could access the system in order to obtain info such as appt numbers and trailer numbers 24/7.

    7 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Load Board Search Functions

    The carrier would like to have search options in between Destination City and All. So, they can currently see Brownsville TN to everywhere, or just one state or city. What if the carrier would like to go to CA, NV, AZ, or CO? They would have to do 4 different searches to find the best load. Currently DAT has this functionality, but our search is limited. Can we add in Multiple destinations, or market areas? Like all New England, for another example.

    7 votes

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    Under Review  ·  2 comments  ·  Load Board  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Add Option to Download Tender in .pdf form.

    Next to the Print button, it would be nice to have a option to download Tender in .pdf

    6 votes

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    Under Review  ·  1 comment  ·  360 Carrier Enhancement  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Add "accept or reject" option for awarded loads

    Hello,

    would you be able to add an option for the carrier to accept or reject the load once it is awarded to him? (for instance, you have 15 minutes to accept or reject). We sometimes forget to pull the bids off (if counteroffer was too far off on the rate). Uber and Arcbest have such options and it's pretty good. Thanks

    5 votes

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    0 comments  ·  Manage Loads  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Check-in and Check-out comment Box.

    Summarized Suggestion:
    Provide the ability for drivers to notate their "In" and "Out" times with any issues that may have occurred at the shipper or receiver.

    Driver's original Suggestion:
    "On the screen where you put in the IN & Out time there should be a comment box for issues at the shipper or receiver. Not all loads have seal numbers from the shipper and we cant update without a seal. This causes PAST DUE timeouts and we have to call after hours. We are almost better off just calling and having them update the loads."

    5 votes

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    Under Review  ·  1 comment  ·  360 Carrier Enhancement  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Setting your own automatic "log-out" time.

    I would like to choose the log-out time on my own. At this moment there is a short log-out time frame for inactivity on 360. Maybe 30-45 min. I would like to set this time myself if possible or have it around 2-3 hours. I am login in about 6 -10 times a day the way is setup right now.

    5 votes

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    1 comment  ·  Load Board  ·  Flag idea as inappropriate…  ·  Admin →

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    This is a wonderful idea Mihai!

    Allowing our users to log-out when it is most convenient for them, is feature that would absolutely make the experience better for our valued drivers and carriers.

    I have assigned this to our team for review – Thank you for providing the J.B. Hunt team with such great feedback!

  8. Multi-Search option.

    A tool than can allow individuals with multiple trucks, to search for multiple lanes, for multiple trucks, at one time.

    4 votes

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    Under Review  ·  0 comments  ·  360 Carrier Enhancement  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Properly Labelling Equipment Types

    I would like to see equipment posted properly.

    "V" for dry van-only loads.

    "VR" for dry van or van refer loads.

    "R" for refer-only loads.

    There may be others for LTL, Hazmat, Flatbed, and Tanker equipment as well.

    4 votes

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    0 comments  ·  360 Carrier Enhancement  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Review  ·  JOSHUA WARREN responded

    We absolutely agree that equipment should be posted properly!
    We will assign the appropriate teams to investigate this further.

    Your recommendations will be posted in a public forum where this suggestion can receive votes from others in-favor of labelling vans as “V”, van or reefer options as “VR”, and reefers as “R”.

    We very much appreciate your feedback – Thank you!

  10. Trailers

    I have a great idea!!!!!!! How about you guys figure out how to communicate and not send drivers on 12 hour goose chases for phantom trailers?!?!?! WOW what a concept!

    3 votes

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    0 comments  ·  360 Carrier Enhancement  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Remittance Sheets

    Would it be possible for accounts payable to post the carrier's remittance sheets on the 360 mobile app for the carrier to print or view under the pay tab. Sometimes I accidentally delete my remittance sheets on my cell, or loose it in a crowd of emails, and can't retrieve it. Just hoping if there was more than one way to get to the remittance sheets

    3 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  12. ANSWER PHONE ON WEEKENDS TO BOOK LOADS

    ANSWER THE PHONE ON WEEKEND TO GIVE US THE OPPORTUNITY BOOK LOADS IN ADVANCE

    3 votes

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    0 comments  ·  Load Board  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 3 votes

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  14. Testing Carrier Feedback

    Carrier 360 Feedback Test

    2 votes

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    0 comments  ·  360 Carrier Enhancement  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Common sense

    Try answering your phone for starters? Yes?

    2 votes

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    0 comments  ·  360 Carrier Enhancement  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Help me!

    Where will be active my account?
    When I call to the office they tell me "Make your offer on JB Hunt 360", than I came here to find the load and I can't rech it.

    2 votes

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  17. Trucking 101

    LOAD#WM35253 AND WL76429 before you send a driver after a trailer make sure the equipment is there and road ready. Do not have a driver deadheading all over only to find there is no trailer or as we found a trailer sitting on the ground with no landing gear. This is the absolute worst. keeping track of your equipment is trucking 101 and you as one of the larger company's have fail this miserably. Jessica Ward was not helpful at all would not verify if trailer was ready or not just send a driver from point A to point B…

    2 votes

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  18. Past Due Invoices

    Better form of contact in checking past due invoices.

    2 votes

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  19. payment issue

    accouting

    2 votes

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  20. Idea

    put the correct pick up # on the tender

    2 votes

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    0 comments  ·  Manage Loads  ·  Flag idea as inappropriate…  ·  Admin →

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